3333bmw Privacy Policy —
How We Protect Your Information

From the moment you create an account at 3333bmw, we collect certain information from you. The purpose is to provide a secure, personalized, and seamless gaming experience. We only collect what is necessary — nothing more.

Information collected at registration:

• Full name and date of birth
• Mobile number and email address (if applicable)
• User's preferred language and currency
• Registration timestamp and IP address

Information collected during KYC verification:

• National ID (NID) or passport number and scanned copy
• Proof of address (utility bill, bank statement)
• Selfie photo (for identity verification)

Information automatically collected while using the platform:

• Device type, operating system, and browser information
• Login timestamps, session duration, and gaming activity logs
• Transaction history — deposits, withdrawals, and bet amounts
• Usage patterns from cookies and tracking pixels

3333bmw uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:

3333bmw never uses your information beyond the purposes stated above. If your data ever needs to be used for a new purpose, you will be notified separately and your consent will be sought where required.

3333bmw does not sell or unnecessarily share your personal information. However, limited data may be shared with certain trusted partners to keep our services running:

• Payment processors: Information required to process transactions is shared with Mobile Banking, Nagad, Rocket, and banking partners.
• Technology service providers: Hosting, cloud storage, and cybersecurity providers process data under contractual agreements.
• Game software providers: Only the minimum information necessary to operate the games is shared.
• Legal Authorities: Data may be disclosed in response to a lawful request from a government or law enforcement authority.

Every third-party partner is required to sign a data protection agreement aligned with 3333bmw's privacy policy. They may only process data for specified purposes and strictly in accordance with 3333bmw's instructions.

3333bmw uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and keep the platform fast and responsive.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions, security verification, and core functionality. They cannot be disabled.
• Performance cookies: Analyzes which parts of the platform are used most to help improve the service.
• Functionality cookies: Remembers your language preference, theme settings, and other personal configurations.
• Targeting cookies: Used to show you relevant promotions based on your preferences. You can opt out at any time.

3333bmw follows the highest industry standards to protect your data. Our security measures are multi-layered and continuously updated.

• Transmission security: All data transmitted from your device to our servers is encrypted using the TLS 1.3 protocol.
• Storage security: Sensitive data stored in the database is protected with AES-256 encryption.
• Access Controls: Only authorized personnel may access data on a need-to-know basis, and every access is logged.
• Two-factor authentication (2FA): OTP verification is used as an additional security layer when logging into your account.
• Data backup: Your data is regularly stored in encrypted backups to prevent accidental loss.
• Penetration testing: An independent team of experts conducts a security audit of our systems every six months.

Even so, no online platform can guarantee 100% security on the internet. We strongly encourage you to keep your account password strong and never share it with anyone.

3333bmw believes every user has full ownership of their personal data. You may exercise any of the following rights:

3333bmw does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations and maintain platform security.

• Active account data: All data is retained in full while the account is active.
• Transaction records: Retained for a minimum of 5 years after the last transaction, in accordance with financial regulations.
• KYC Documents: May be retained for 5–7 years after account closure for legal reasons.
• Gaming logs: Retained for 1–2 years after the last activity related to a dispute.
• Marketing information: Deleted immediately upon withdrawal of consent, or 3 years after the last interaction.

Once the retention period expires, your data is securely destroyed or fully anonymized so that you can no longer be identified in any way.

3333bmw strictly prohibits registration and gaming by anyone under the age of 18. We do not knowingly collect any information from minors.

• Date of birth is verified at registration, and accounts for users under 18 are automatically rejected.
• Age is re-verified during the KYC process.
• If it is found that information belonging to a minor has been collected inadvertently, that account and all associated data will be deleted immediately.

3333bmw may update this Privacy Policy from time to time. Changes may be made due to service improvements, new technologies, or updates to applicable laws.

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For significant changes, users will be informed via SMS to their registered mobile number or through in-app notifications on the platform.
• Continued use of 3333bmw after any changes takes effect will be considered your acceptance of the updated policy.

We recommend checking this page at least once a month. Staying informed about your privacy is your best protection.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the 3333bmw data protection team. Our support team is available 24/7, seven days a week.

• Email: [email protected]
• Response timeframe: We typically respond within 24–48 hours.
• Complex requests: Resolved within a maximum of 30 business days.